Privacy Policy

This Privacy Policy explains what personal information we collect when you visit or shop at poisture.com, how we use it, and who we share it with. If anything here is unclear, email us and we'll explain it in plain language.

We collect two kinds of information: details your device shares automatically when you browse, and details you give us when you place an order.

When you visit the site, we automatically receive your browser type, IP address, time zone and the cookies stored on your device. As you browse, we also see which pages and products you look at, which site or search referred you, and how you move through the site.

We collect this through cookies (small files with a unique identifier), log files that record activity such as IP addresses and timestamps, and web beacons or pixels that show us how the site is used.

When you place or start an order, we collect your name, billing and shipping address, payment details, email address and phone number.

Your full card number is handled by our payment processor and is never stored on our servers.

We use your order information to process your purchase, take payment, ship your parcel and send you confirmations. We also use it to reply when you contact us, screen orders for fraud, and let you know about anything affecting your order, such as a shipping delay.

If you've opted in, we'll send you emails or texts about new products and offers. Every message includes a way to unsubscribe, and one click is enough.

Device information helps us spot fraudulent orders, keep the site working properly, and understand which of our marketing actually reaches the right people.

We share personal information with the partners we need to run the store:

• Shopify powers our online store and checkout.
• Payment processors handle card and wallet transactions securely.
• Shipping carriers receive your address so your parcel arrives.
• Analytics and advertising platforms help us understand site usage and reach new customers.

We may also disclose information when the law requires it, such as in response to a subpoena, warrant or other lawful request.

We do not sell your personal information.

We use your information to show relevant ads on platforms like Facebook, Instagram and Google. You can opt out through each platform's ad settings, or through the Digital Advertising Alliance and the Network Advertising Initiative.

You can also block or delete cookies in your browser settings, though parts of the site may not work as smoothly afterwards.

If you browse from outside the United States, a third-party service may use your IP address to determine your location and convert prices to your local currency. Your currency choice is stored in a temporary cookie that disappears when you close your browser.

Wherever you live, you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Just email us and we'll take care of it.

You have the right to know what personal information we collect and why, to request a copy of it, to ask us to delete or correct it, and to opt out of the sale or sharing of your information. We won't treat you differently for exercising any of these rights.

You have the right to access, correct, update or delete your personal information. We process your data to fulfil your order or to pursue our legitimate business interests. Your information may be transferred to and stored in the United States.

We keep order information for our records and for legal and tax purposes, unless you ask us to delete it.

Our site is intended for adults. We don't knowingly collect information from anyone under 18.

We may update this policy from time to time to reflect changes in how we work or what the law requires. The date at the top of the page shows when it was last revised.